XFINITY TV Go App Reviews

App worked great for at least two years. Installed an update and now 95% of the shows are locked. I called Comcast to see what they could do (I put the call off for a week because I knew what I was in for). After explaining the problem to 4 different departments, I gave up in frustration. I received a call twenty minutes later from someone in management who informed me that they wouldnt be able to do anything because the app is a free service and operated by a third party- effectively, in her mind, resolving the issue by passing the blame on to a software developer. She even insisted that my iPad was more than likely defective. This was a month ago. I received a call from Comcast today following up on my previous inquiry and ensuring customer satisfaction. Heres the problem (or the genius) behind Comcasts customer service: they hire capable people but put them in the wrong departments. They send you through a Byzantine

Over all good APP. Dont mind the commercials so much you get those with regular TV. I just wish I could chromecast from the app itself. That would be fantastic and 5 star worthy.

This app is plagued by ads.

Expensive, inferior programming—Its a rip-off, stealing money in legalized, yet criminal form. Go to hell, Cmcst.

Too many ads, rarely allows AirPlay. Awful sorting options as well. Generally functional is the only positive comment I can make.

Stop go stop go" whenever I try to watch a movie or show this is what I encounter: " your service is no longer available"!! Its frustrating trying to get into a movie when this is happening constantly. Reading all the negative reviews I have to wonder why we are being charged so much for this bad service and comcast is doing nothing about the problems this app has. Dont you people see how your customers are upset?

I know it is not our wifi because we have no other connectivity issues. Garbage app and we cant register for HBO Go because Xfinity doesnt show where we can register an activation code.

I love how you get to download movies but you put keys on the good movies and thats what ruins the app!!!

Im already infuriated by the thought of Comcast and I needed to just set up HBO go with them. Very simple. These morons have managed to make it the most infuriating experience ever. It forces you to use this stupid app which doesnt even support air play! What the actual f***! Comcast, youre already the bane of my existence and I just grow to hate you more. If youre reading this, its too late...

When I first downloaded the app I was supremely satisfied with the service and speed off it now it seems like the highly viewed movies and shows wont even play or only play part before an error message comes across screen and absolutely stops my video so with that I have become instantly disappointed with this app after this constant problem

The app is great when trying to catch up on shows while out and about, but this app is missing the option to start a show on one device and continue it on another! I have both lifetime and a&e apps and I can always pick up where I left off on a different device. If you guys can add that feature in the very near future, itll be that much better!

What else is there to say

Downloadable shows are a joke and forget about streaming anything worth watching on any other wifi but your own (which makes no sense)

Really lousy app. Even when all other internet-using apps stream fine this will take minutes to buffer. Makes watching impossible. Fingers crossed for google fiber soon.

The reason we use the Internet is to avoid commercials so sticking five ads for 180 seconds is maddening. And 6 or more of those commercial breaks in less than an hour? We pay for cable pay for Internet pay for a phone and then have to watch a bunch of ads, lots of people will be looking for another way to cut the cord... We used to watch a show on the Internet and it was faster because of no commercials now it does take a whole hour, dang it! DOES COMCAST EVEN READ THESE?!

Legitimately stops working and tells me theres a play back issue for hours.... So much for watchin news in the morning. If your thinking of a cable subscription, and being able to stream on devices that arent your boob tube. Then xfinitity is not for you.

Not much use to me since it locks me out of channels I subscribe to.

When I first downloaded this app it worked then like week 2 it started messing and up and to this day it still messes up. I cant watch live tv everywhere, they dont have all the shows I watch on tv on the app. Its very slow and Im just disappointed with Comcast. They really need to fix there service on this app and in my home because Im about to get rid of this BS.

Nothing but ads... Cant forward through them

Well this is no surprise. I cant even remove a device from manage devices for downloading. I am actually on the iPhone I wish to remove and it will not let me remove this device so I can use iPad instead. Of course I would expect absolutely nothing better when it comes to Comcast. We are leaving Comcast and going to direct tv very soon anyway. Much better customer service, better pricing and a lot less BS.